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Resume
Professional
Summary​​

Catherine began her marketing career 20 years ago as one of the original team members at MySpace.com, conceptualizing and implementing unique, never-before-seen ad campaigns within the fast growing social network. After MySpace, she shifted gears and began working with top-tier brands like Cadbury, The Chevron Corporation, Airborne and The Cheesecake Factory to integrate multi-channel campaigns with entertainment properties - Film, Web, Television, Music, Video Games and Events.

 

She has since brought her well-rounded knowledge of entertainment, brand and digital marketing to clients such as Torani, CHKN Not Chicken, Rebel Labs, STEAM Carnival, Two Bit Circus and many others.  Her extensive experience conceptualizing, developing and implementing integrated marketing strategies to drive brand awareness, engage consumers and build customer loyalty has resulted in consistently meeting and exceeding KPI goals.

EDUCATION

Bachelor of Science - Biology

Minor in Marketing

Loyola University

New Orleans

2003

Work​
experience​
MARKETING MANAGER
Madison Investing

 

Crafted strategies positioning the company as a leader in private real estate investments.

  • Developed seamless processes for enhanced investor experience and business growth.

  • Directed the creation of a marketing funnel for a startup, incorporating strategies and channels such as retention marketing (email, direct mail), content marketing (email course, blog, podcast), and SEO.

  • Drove brand extension efforts by strategically positioning the Co-Founder as a thought leader. Leveraged strategic guest speaking roles and targeted podcast advertising to significantly enhance brand reach and visibility.

Noteworthy Achievements

Established an E-Newsletter delivering on-brand, relevant content to the investor list, achieving a 30% open rate and fostering a healthy repeat investment rate.

 

Leveraged AI LLMs, attaining 1st placement in Generative AI results on SERPs, within a 60-day period, for highly-optimized blog content, resulting in a 5% lead gen lift. Topics included ATM FundCashflow CalculatorIs Real Estate Syndication Worth It? And more.

 
MANAGER, ECOMMERCE & EMAIL - Contracted
CHKN Not Chicken

 

Led the successful launch of the Shopify e-commerce store, orchestrating the entire process from inception to execution. Collaborated with the C-Suite to drive brand success and nationwide recognition through strategic email marketing, playing a pivotal role in the brand’s $1M revenue in the launch year, contributing to 10% of overall revenue.  

  • Amplified brand launch success at prominent outlets, including Sprouts Farmer’s Markets, Raley’s, Market of Choice, New Seasons, Rouses, Sendik’s, Tony’s, Nugget, Bristol Farms, Pete’s and more driving impactful in-store traffic and positively influencing the brand’s $1M revenue in launch year, with email contributing to 10% of overall revenue.

  • Implemented strategic tactics such as automation, segmentation, personalization, dynamic content, and A/B testing to drive engagement and achieve a 22% engagement rate.

  • Prioritized brand ownership of customer relationships as part of the broader digital marketing strategy by successfully leveraging email marketing to collect first-party data.

DIGITAL MARKETING MANAGER - Contracted
Torani​

Advocated for the strategic value of digital marketing, securing Senior Leadership Team (SLT) alignment, and leading teams to execute innovative campaigns. Spearheaded impactful strategies that contributed to a remarkable 150% increase in revenue during my tenure. Successfully executed D2C e-commerce strategy, transitioning from a hybrid-retail channel while implementing an Amazon hybrid strategy achieving a 10x increase in sales.

 

  • Led digital marketing strategy across foodservice and consumer channels for Torani, a global, independent, B Corp. certified, 100 yr old CPG company with over $500MM in annual revenue, reporting directly to the Marketing Director, Consumer Retail and Head of Ecommerce

  • Led cross-departmental Purpose Marketing Campaign, introducing “Opportunity for All, Flavor for All®,” achieving a 10% lift in brand awareness, positioning Torani as the “opportunity company.”

  • Led a multi-functional team of 10 to execute on daily deliverables across all digital channels including website, email, e-comm, social media and influencer marketing

  • Managed agency and 3rd party vendor relations, optimizing spend efficiency through data-backed insights

  • Expanded Torani’s social presence from Facebook, X (formerly Twitter), Instagram to include YouTube, Pinterest, TikTok, Snapchat, Reddit – with exclusive organic and paid strategies

    • Positioned Pinterest as top social traffic referral source and social conversion channel

    • Aligned with key company initiative to target Gen Z'ers, expanded brand awareness campaigns across TikTok and Snapchat through carefully crafted organic and paid strategies

      • Grew TikTok audience organically from 0 – 30k in launch year, achieving a remarkable 142M #torani views, and achieving 3rd position for social referral traffic

      • Launched Snap Ad Strategy, reaching 2nd position in social referral traffic within 3 months of launch

  • Relaunched D2C e-commerce shop, focusing on customer retention through loyalty and referral programs

Noteworthy Achievements

  • Drove a 45% surge in Consumer Retail revenue through effective digital activations and in-store promotions, fostering strategic partnerships with key retail accounts & partners such as Walmart, Target, World Market, Mr. Coffee and more.

  • Successfully executed GTM launch strategy for a new product line, Torani Puremade Syrups and Sauces resulting in revenues exceeding 2 year revenue expectations.​

  • To support e-commerce growth, led a website re-design, which included a brand refresh, privacy and eAccessibility compliance and resulted in a +20% total users and +43% organic traffic​

  • To drive new company initiative to be known as "the opportunity company" launched social good program, The Cafe Opportunity Fund, to support growth and opportunity within local coffee communities

  • Achieved and average 7x ROI across 40+ Influencer Marketing campaigns, with some micro-influencer programs providing ROI as high as 62x in TMV. A retail coupon redemption campaign delivered a 9.4% sales lift with a key retailer, while a micro-influencer campaign identified a new niche market

 
BRAND & DIGITAL MKTG STRATEGIST - Contracted
Rebel Labs                                      

SOCIAL MEDIA MANAGER - Contracted
Two Bit Circus & STEAM Carnival

  • 200% organic audience growth across all platforms for both Two Bit Circus & STEAM Carnival

  • Increased engagement for both brands by over 4,000% during promotion of the STEAM Carnival event  

ACCOUNT MANAGER - The Cheesecake Factory
The L.A. Office

  • Conceptualized and sold through a partnership with The Hallmark Channel for a made-for-TV movie which resulted in: 

    • 3.7MM premiere viewers with a 2.1HH rating

    • 338K sweepstakes entries 

    • 44K newsletter opt-ins

    • 25K “likes” on Facebook

BUSINESS DEVELOPMENT - Special Events
Warner Bros. Entertainment

  • Worked cross departmentally to utilize all studio assets available for special events to garner new business from internal organizations as well as external 

  • Created proprietary database to track, log activity, organize leads as the primary CRM system

  • Opened all communication and closed business with Chevron as an on-going premier client 

BUSINESS DEVELOPMENT - Entertainment Marketing
Creative Entertainment Services

  • Worked in developing new business for a product placement agency working with Fortune 500 companies, closing retainer business with companies like The Chevron Corporation

SALES ASSOCIATE - Entertainment Marketing
Pier 3 Entertainment

  • Secured annual retained business from clients including Cadbury Adams, Zone Perfect and Airborne with revenues at $500k annually

ACCOUNT EXECUTIVE - Inside Sales
MySpace.com​

  • As the first Inside Sales representative I created all systems and operations for the department including implementation of Salesforce as CRM 

  • Prospected and closed 40 plus accounts taking revenues from $0 to $100k / month

  • Conceptualized, created, tested and optimized new advertising products such as Custom Profiles, Branded Communities, Featured Bands and Homepage Takeovers

10/2014 - 08/2022
06/2018 - 01/2019
03/2014 - 03/2015
11/2021 - 09/2022
09/2022 - 09/2023
12/2011 - 10/2012
04/2008 - 03/2009
08/2006 - 04/2008
01/2006 - 08/2006
08/2003 - 06/2005
Skills

Team Leadership

Digital Marketing Strategy

Ecommerce 

Paid & Organic Social

Influencer Marketing

Content Marketing

Content Production

Email Marketing

SEO/SEM

Data Analysis

CRM

Budgeting & Planning

Process Mapping

Customer Experience

Crisis Management

Industry Speaker

Technology

Klaviyo

Mailchimp

Shopify

Canva

LLM / ChatGPT

GA4

Circana

Meta Business Manager

SnapChat Business Manager

Pinterest Business Manager

Google Ads

Sprout Social

Hootsuite

Slack

MS Teams

Asana

Salesforce

HubSpot

Dropbox / Dropbox Paper

Google Suite

MS Office

Mac/PC

Attributes

Klaviyo

Mailchimp

Shopify

Canva

LLM / ChatGPT

GA4

Meta Business Manager

SnapChat Business Manager

Pinterest Business Manager

Google Ads

Sprout Social

Hootsuite

Slack

MS Teams

Asana

Salesforce

HubSpot

Dropbox / Dropbox Paper

Google Suite

MS Office

Mac/PC

Career Features
ANA Newsstand
Quoted Industry Expert
Article Title: Marketers Search for Light in the 'Dark Web'
October 2020
Coffee Fest LA
Presentation: Best Practices to grow your business while keeping things simple
Topic: Social Media for Local Business

August 2019

Digital Hollywood
Panelist Speaker: Do's & Don'ts of Influencer Marketing
Topic: Influencer Marketing

May 2019

Affiliate Summit
Case Study: How a 93-year-old company embraced Influencer Marketing
Topic: Influencer Marketing

​January 2019

Affiliate Summit
Panelist Speaker: Deep Dive - Working with Brands
Topic: Influencer Marketing

​January 2019

Digital Hollywood
Panelist Speaker: Marketing You - A Do-It-Yourself Guide to Finding and Navigating Deals
Topic: Influencer Marketing

​October 2018

Digital Hollywood
Panelist Speaker: Post-Adpocalypse: How to Make Money and Work with Brands
Topic: Influencer Marketing

​May 2018

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© 2022 by Catherine Mendez.
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